I had a disappointing experience with a Redbox machine that was not working. I invested much time figuring out which movie that I wanted to watch, what Redbox had the movie, and then reserving it online. When I got to the machine, it was non-functional. I then called customer support to see if they could resolve the problem, which they couldn’t do immediately.
I am thinking that life would be easier if I just paid a few dollars per month for online streaming either through Netflix or Amazon Prime.